Our Values
These values are our north star. They guide hiring, engagement, delivery and decisions. Each value includes observable behaviours and examples so our team and clients know what to expect.
We act honestly, protect confidentiality and avoid conflicts; we speak up when something is wrong.
We prioritise client outcomes, give clear trade-offs and deliver board-ready outputs that protect value.
We use evidence, checklists and measurable KPIs — no guesswork. Quality control is built into every deliverable.
We favour practical, implementable solutions over theoretical perfection; speed and impact matter.
We share knowledge, give candid feedback and build multi-disciplinary teams to solve complex problems.
We encourage curiosity, continuous improvement and inclusive debate; diverse perspectives improve outcomes.
Disclose any real or perceived conflicts of interest before starting work.
Protect client data: share only what is necessary and with NDA or legal basis.
Raise concerns early through the firm's reporting channels.
Present trade-offs clearly (cost vs speed vs risk) — don’t hide caveats.
Design deliverables with clear owners, timelines and measurable outcomes.
Prioritize client confidentiality and professional boundaries.
Use checklists and peer reviews for critical outputs (audit, legal packages).
Pilot before scale — test interventions on small samples and measure.
Prefer simple, repeatable processes that teams can adopt.
Document learnings after projects and share them with the firm.
Give and request feedback — performance tied to behavior as well as output.
Ensure inclusive meetings: rotate facilitation, invite quiet voices, and record decisions.
Quality score on deliverables (peer review) — target ≥ 90% completeness
Client satisfaction (post-project survey) — target NPS > industry baseline
Training hours per employee per year — minimum target: 20 hours
Reported ethical concerns resolved within 30 days — target: 90%+
Behavioral interview focused on ethics & teamwork
Reference checks for integrity and delivery
Probation includes peer feedback and values alignment review
Be transparent about assumptions and limitations.
Escalate conflicts and ask for oversight early.
Document decisions and owners for every client deliverable.
Obscure material facts or accept undue advantages.
Proceed without conflict checks or approvals where required.
Ignore documented client instructions or regulatory obligations.
