Terms & Conditions

These Terms & Conditions (“Terms”) constitute a legally binding agreement between Quark Consulting Group (“QCG”, “we”, “us”, or “our”), and the individual or entity accessing or using our consulting or technology services (the “Client”, “you”, or “your”).

By accessing our website, digital tools, proposals, reports, or engaging QCG in any professional capacity, you acknowledge that you have read, understood, and agreed to these Terms in full.

If you do not agree with these Terms, you must immediately discontinue all use of QCG’s websites, materials, or services.

QCG is an independent, multi-disciplinary consulting and RegTech firm providing advisory, digital, and execution support services across:

• Governance, Risk & Compliance (GRC)

• Legal, Regulatory & Policy Affairs

• Financial Structuring & Investor Readiness

• Audit, Assurance Support & Internal Controls

• ESG, CSR & Sustainability

• HR, Organizational Governance & Ethics

• Digital Transformation & RegTech Solutions

• Infrastructure, Real Estate & RERA Advisory

QCG is not a law firm, accounting firm, or statutory body unless specifically stated within a contract. Any statutory or regulated work (legal filings, attestations, audits) is executed through licensed affiliates or empaneled professionals as per applicable laws.

Each engagement is governed by:

• these Terms;

• the relevant Engagement Letter, Proposal, or Statement of Work (SOW); and

• any applicable Non-Disclosure Agreement (NDA).

In the event of a conflict, the Engagement Letter shall prevail over these general Terms.

All modifications or exceptions must be recorded in writing and mutually signed.

All methodologies, documents, frameworks, checklists, dashboards, templates, or presentations created or provided by QCG remain the exclusive intellectual property of QCG, whether delivered in physical, electronic, or digital form.

The Client is granted a non-transferable, non-exclusive, limited-use license solely for internal business purposes.

No portion of any QCG material may be copied, published, resold, distributed, or disclosed to third parties without express written authorization.

QCG retains perpetual rights to anonymized learnings, analytical structures, and generalized models derived from engagements, provided no confidential client data is revealed.

(a) Confidentiality Obligations

Both parties shall maintain absolute confidentiality of all proprietary information exchanged, including business plans, legal documents, client lists, and trade secrets.

Information may only be disclosed:

• To employees, consultants, or affiliates with a strict “need-to-know” basis and bound by similar confidentiality obligations; or

• Where required under law, court order, or regulatory demand, after giving prior written notice (where permitted).

(b) Data Protection

QCG adheres to globally recognized data governance standards, including:

• EU GDPR (General Data Protection Regulation)

• India’s Digital Personal Data Protection Act, 2023 (DPDP Act)

• ISO 27001 Information Security Management Framework

All data is stored in secure, access-controlled systems, encrypted at rest and in transit.

QCG shall not sell, rent, or disclose any client data for commercial gain.

(c) Data Retention & Deletion

Client data is retained for the minimum period necessary for regulatory or contractual purposes.

Upon written request or project completion, QCG shall safely delete or anonymize data, except where retention is required by law or internal audit controls.

• Fees, expenses, and taxes are defined in the Engagement Letter or proposal.

• Work shall commence only after formal acceptance or receipt of the advance payment.

• Payments are due within the agreed period; overdue balances attract interest at 1.5% per month or the maximum permissible rate.

• All invoices are exclusive of GST and other applicable taxes.

• Professional fees are non-refundable once services begin, except in cases of proven negligence or breach by QCG.

All bank transfers must be made to Quark Consulting Group’s official account only. QCG will not be liable for payments made to personal or unverified accounts.

The Client shall:

• Provide complete, accurate, and timely information necessary for QCG to perform its duties.

• Nominate authorized personnel for coordination.

• Review deliverables promptly and provide written feedback.

• Ensure internal compliance with all applicable laws and corporate governance standards.

Delays, omissions, or inaccurate inputs from the Client shall release QCG from corresponding obligations, timelines, or performance warranties.

QCG’s aggregate liability (whether in contract, tort, negligence, or otherwise) arising from any engagement shall not exceed the total fees paid by the Client for the specific project.

Under no circumstances shall QCG be liable for:

• Indirect, consequential, or special damages;

• Loss of profit, goodwill, or opportunity;

• Regulatory penalties arising from inaccurate client data or external factors;

• Reliance on reports beyond their intended scope or date of issuance.

The Client acknowledges that all recommendations are advisory in nature and do not substitute management judgment or legal compliance obligations.

QCG operates under a strict Code of Professional Conduct, emphasizing:

• Integrity, Independence, and Objectivity

• Zero Tolerance for Bribery or Unlawful Influence

• Compliance with the Prevention of Corruption Act, 1988 (India) and equivalent global standards.

QCG professionals shall decline or withdraw from any engagement that compromises independence or ethical standards.

The Client agrees not to offer any inducement, bribe, or improper benefit to QCG or its personnel.

Where QCG provides access to dashboards, portals, or automation platforms:

• Such access is licensed, not sold, and may be revoked at QCG’s discretion.

• The software and its code remain proprietary to QCG.

• The Client is responsible for safeguarding access credentials.

• QCG disclaims liability for downtime, connectivity issues, or third-party hosting disruptions.

Any misuse, reverse engineering, or unauthorized data extraction shall constitute a breach and may attract civil and criminal action.

QCG may engage qualified affiliates, domain specialists, or technology providers to deliver portions of an engagement.

Such use does not diminish QCG’s obligations, but QCG shall not be responsible for failures caused by third-party systems beyond its control.

Links on the QCG website may direct you to third-party websites — QCG does not endorse, monitor, or assume responsibility for their content or privacy practices.

Either party may terminate an engagement upon written notice if the other:

• Breaches a material term and fails to remedy within 10 business days; or

• Becomes insolvent, bankrupt, or ceases operations.

Upon termination:

• All outstanding invoices become immediately payable.

• Confidentiality and intellectual property obligations survive termination.

• QCG may retain anonymized working papers for audit or regulatory defense.

Neither party shall be liable for non-performance caused by events beyond reasonable control, including acts of God, pandemic, cyberattacks, war, labor strikes, or government restrictions.

Obligations shall be suspended during the period of force majeure, and both parties will cooperate in good faith to resume services promptly.

During the engagement and for twelve (12) months thereafter, the Client shall not directly or indirectly solicit, employ, or contract any QCG personnel involved in the engagement without prior written consent.

Violation of this clause shall entitle QCG to liquidated damages equivalent to twelve months of the employee’s last drawn remuneration.

The Client agrees to indemnify and hold harmless QCG, its partners, employees, and affiliates against all losses, claims, damages, or expenses arising from:

• Misuse of deliverables or confidential information;

• Misrepresentation or false information supplied by the Client;

• Breach of law or contract obligations by the Client.

QCG shall notify the Client of any such claims and cooperate in defense proceedings.

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of laws.

Disputes shall be subject to exclusive jurisdiction of the courts of New Delhi, India.

For international engagements, disputes may be referred to arbitration under the Singapore International Arbitration Centre (SIAC) Rules or UNCITRAL Model Law, seated in New Delhi or Singapore, as mutually agreed.

Arbitration shall be confidential, and the award shall be final and binding.

All information, advice, and materials are provided “as-is” and “as available”.

QCG expressly disclaims all implied warranties, including fitness for a particular purpose or non-infringement.

No oral or written advice shall create any warranty beyond what is expressly stated herein.

The Client and QCG shall comply with all applicable national and international laws, including:

• Companies Act, 2013 (India)

• Prevention of Money Laundering Act, 2002

• Information Technology Act, 2000

• DPDP Act, 2023

• GDPR (for EU clients)

• Anti-bribery and anti-corruption laws applicable in relevant jurisdictions.

QCG reserves the right to amend these Terms at any time for legal, regulatory, or operational reasons.

Revised Terms will be effective upon publication on our official website. Continued use of Services constitutes acceptance of the modified Terms.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure by QCG to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision later.

These Terms, together with any Engagement Letter, NDA, or supplemental policies (including Privacy Policy), constitute the entire agreement between the Client and QCG.

No oral statements, proposals, or representations shall modify this Agreement.

All formal notices shall be sent in writing to:

Quark Consulting Group (QCG)

New Delhi – 110001, India

Email: legal@quarkconsultant.com 

By accessing our website, accepting a proposal, or engaging QCG, you represent that:

• You have authority to bind your organization;

• You have read and understood these Terms; and

• You agree to comply fully with them.

Version: 1.0 | Reviewed by Legal & Compliance Division

For questions regarding this Agreement, contact legal@quarkconsultant.com 

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, including but not limited to the Indian Contract Act, 1872, Information Technology Act, 2000, Digital Personal Data Protection Act, 2023, and Companies Act, 2013, along with all applicable subordinate legislation.

The parties hereby irrevocably submit to the exclusive jurisdiction of the competent courts and tribunals at New Delhi, India, for any dispute, claim, or proceeding arising out of or in connection with these Terms or the services provided by Quark Consulting Group (QCG).

All proceedings shall be conducted in English, and all notices or communications shall be deemed valid when issued electronically from official QCG communication channels (including but not limited to emails ending with @quarkconsultant.com addresses officially recognized by QCG).

QCG affirms full adherence to the applicable provisions of the Companies Act, 2013, IT Act, 2000, DPDP Act, 2023, GST Act, 2017, and Arbitration & Conciliation Act, 1996.

Nothing in these Terms limits QCG’s right to pursue equitable remedies under Indian law.

All obligations, warranties, and representations herein are enforceable under Indian law and intended to ensure transparency, accountability, and compliance in all engagements.

While QCG serves global and cross-border clients, all contracts, advisory deliverables, and interpretations shall be legally binding under Indian jurisdiction. For international projects, Indian law shall remain the base law of interpretation unless explicitly superseded by a separate written agreement executed by both parties.